Ultraloq makes sure that its customers feel secure in their homes. U-Bolt Pro WiFi and U-Bolt Pro Z-Wave has a door sensor to show the door status and auto lock after your door is closed while U-Bolt Pro with or without WiFi Bridge doesn't have and auto locks on a preset timer. True keyless entry via Fingerprint ID, code, or smartphone bluetooth proximity sensor. Know who has the access to your lock and how. hours. Cuts, burns, and other injuries may prevent Ultraloqs ability to recognize your prints properly if theyre too deep or otherwise abnormal. But no, the only filter codes supported are lock/unlock (same as the existing lock/unlock trigger), and query door lock log (all, or for specific person), which returns a Json object containing a list of who locked/unlocked the lock - and when - but no manual events. Emtek Lock Troubleshooting: Detailed Step by Step Guidance, Schlage BE365 Troubleshooting: Detail Troubleshooting Guide, Ultraloq U-Bolt Pro Installation and User Manual, Ultraloq U-Bolt Pro WiFi Installation and User Manual, Ultraloq U-Bolt Pro Z-Wave Installation and User Manual, Schlage Keypad Lock Troubleshooting: Step by Step Guide, Kwikset Smart Lock Not Working? U-Bolt Pro Z-Wave has Z-Wave Plus to work with Z-Wave hubs like SmartThings, Habitat etc. - Bluetooth is very unreliable. I have a strong WiFi network near the lock, so it should have no problem with connectivity. Backup mechanical key for emergency override. This will take between 3-5 seconds. Your input is very much appreciated. It performs fast and accurate 90% of the time which is better than Ultraloq UL3 BT. Ultraloq U-Bolt Pro: Most versatile with 6 ways to unlock. If the keypad still isnt working, move on to step two. We are glad to be here to help you. *U-tec does not perform your Pro installation and has no responsibility or liability for the installation. Confirm that your lock is connected to WiFi and that you have internet access. Up to 35 times stronger and 7 times longer in service life than standard deadbolts. Enable Once this has been done successfully, you should pair it again with your smartphone or tablet by pressing A1 once more before releasing it from its current position within 30 seconds otherwise, this process will have failed! You can contact them by calling on their toll-free number: 1-844-HEY-UTEC. @Bunn Please check your email. You no longer have to wonder whether or not you locked your door. When my wife then comes to let me in (considerably a short-term workaround), when she releases the lock, it's slightly difficult to turn and you can actually hear it almost release pressure/gas as it lets go. Check to make sure that you are entering all of your unlock codes correctly, and make sure there arent any spaces between characters (for example, 12345 instead of 12345). 3) Click Uninstall updates. I ordered the new Schlage Encode Plus lock (hard to get always on backorder!) Fix the alignment of the lock. new keypad/fingerprint unit - works well. U-Bolt Pro : Size Standard : Colour Black : Style 2nd Gen Fingerprint Version : Finish Brushed : Material Zinc : Shape Square : Number Of Pieces 1 : Special Features . Please replace batteries.Solution 1. If U-Bolt Pro is working as Standalone Mode, please use a Reset Needle to push the Reset Button (at the bottom of Interior Assembly) for around 3 seconds until you hear one long beep and two short beeps. That way, the support team can help you in the most efficient way. Now there is now reaction to the fingerprint. They offered a 30% discount to purchase new lock. Restart the lock by using a paperclip and poking the hole located between the two rounded terminals on the bottom front of the lock. Ultraloq U-bolt pro Z-WAVE is an advanced version of Ultraloq U-bolt pro. Keys are things of the past. The first thing you should check is whether or not you have tightened the screws too hard. Need Help? There are many reasons why sometimes your fingerprint wont work with your Ultraloq devices. guests and visitors via an eKey for specific dates or periods of time Existing deadbolt is required. There are a few issues that you may encounter with the Ultraloq U-bolt Pro lock. Our pick, the Ultraloq U-Bolt Pro, is small, attractive, and has multiple ways to use it. New comments cannot be posted and votes cannot be cast. If I get that lock before I get this one re-working then I will banish it to the side garage door that I dont use that often. Your input is very much appreciated. Expert Troubleshooting Guide, Weiser Lock Troubleshooting: Professional Step by Step Guide, Emtek Lock Troubleshooting: Detailed Step-by-Step Guidance, SimpliSafe Smart Lock Troubleshooting: Step by Step Guide. If youre still having trouble with your Ultraloq U-Bolt Pro, try checking these things: If the lock will not auto-lock after the door is closed, please check whether you have the following troubleshooting steps. Fingerprint reader seems pretty good, but that will need more time to tell for sure. . However, there are still some issues that you might run into. To ensure the best service, please register your account at www.u-tec.com/register.html. Much faster response to app/IFTTT than old version. Metal construction makes it built to last. Recently though the fingerprint reader is not responding at all. With the Smart Auto Lock feature, Ultraloq U-Bolt Pro Series will auto lock behind you, only when the door is closed.2. Ultraloq online support center: https://support.u-tec.com/hc/en-us. Smonet smart lock: Best for commercial and multifamily buildings. If the battery is low, please replace them with brand new ones. Use the backup key to unlock.Solution 2. Add or delete users any time you want. Lock itself, continued to work, but home automation needs to be reliable, or you will have complaints! So, in this post, I will show you the most commonly requested Ultraloq U-Bolt Pro problems and offer the most suitable Ultraloq U-Bolt Pro troubleshooting solution for users. Latch 5 Fingerprint Latch 5 NFC UL3 BT (2nd Gen) . Please go to programming guide for Standalone Mode. I use the auto-lock function and it works as advertised. Knows who has the access to your lock and how. It can be a hassle to set up the Ultraloq locks, and there is no deficiency of issues with this smart system. Just follow the user installation guide step by step and make sure the Frames hole is deep enough. Remove. Make sure that the device is not in direct sunlight for the whole day. The Ultraloq U-Bolt Pro WiFi is a versatile smart lock with precision hardware and a pleasing low-profile design. nothing. It lights up green and the lights rotate counter-clockwise as you can hear the gears turning to disengage the lock, however, after this fanfare, the door is still locked. ; Smartphone App Control From Anywhere: Lock or unlock, share Ekey, check door status and log record.Connectivity Protocol:bluetooth,wi-fi.Note: Measure your door's backset, cross bore and thickness to ensure you find the right fit.Note: Measure your door's backset, cross bore and thickness to ensure you find the right fit. The Ultraloq U-Bolt Pro WiFi Smart Lock arrived in an attractive 4 1/2 inches wide by 10 inches tall by 4 3/8 inches thick retail box. Youre not liable for any delivery damages. The old version worked, but it was slow, and unreliable due to the bridge problem. Just enter any 16-digit code, as long as a correct code is included in what you entered, you can open the door. Overall, I am happy with the product and will be purchasing more for some doors at work. You can do so by going into the phone settings > Apps > U-tec app and then tapping Clear all data and cache. Ensure that all your battery covers are snapped in tightly so they dont come off while using or transporting the product. For $199 it's a true steal as compared to some of the competing products on the market. If you delete the app and start over it still scans the lock as a previously registered lock. You can see a Log of whos entered and exactly when they did The Ultraloq U-Bolt Pro is one of the best smart locks on the market. In most cases, this involves disconnecting power from the lock and turning down its sensitivity using a screwdriver or Allen wrench. Ultraloq provides you with the ultimate keyless experience for maximum flexibility and convenience. Standalone Mode is NOT available after the lock is registered in App! Ultraloq U-bolt Pro lock connection failed. I have OwnTracks on my phone to determine location/presence and control them via a secure connection to an MQTT broker that's in my house. Step 2. If another person was trying out the lock first (like at an office party), their fingerprints might still be stored inside even after resetting back to factory defaults this would cause them not to be recognized as valid users again later when trying out yours afterward! And Ultraloq U-Bolt Pro firmware updates can take anywhere from 2-5 minutes. Start by limiting the errors to the channel band. Reset Button Several options to unlock, but not all work great. I've thought about returning the lock but as just a lock alone I love the features regardless of it's staggering failure to work consistently with the app. Make sure that your finger and Fingerprint Reader are clean and dry. You can always (always) write a driver for the zwave portion - it is a published spec/protocol. Connectivity. Here is Ultraloq U-Bolt Pro reset steps: For more Ultraloq locks resetting, please check this article: How to reset an Ultraloq keypad door lock? Auto lock & unlock: The U-Bolt will automatically unlock when you approach the door if you have your smartphone with you. Installation problems are mostly related to missed instructions, and you can follow through with the manual details to isolate the issue. Make sure that the screws are not too tight. your smartphone. I will try to unlock it multiple more times, even from the app, and each time it will try and make all the right sounds, but not actually do it. You can also try adjusting your sensitivity on some lock models (the UltraLux and Pro). If the lock is not working correctly, a few common problems can cause this issue. Install and test the lock with the door open to avoid being locked out. 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